Important Customer Information
Shipping
All prices are inclusive VAT. Shippping costs are 6 Euro, into the whole world.
Delivery
DUDEA produces the items by themselves. It will take approx. 15 working days until the items will arrive.
Right of Withdrawal
You can cancel your declaration within two weeks without giving any reasons in writing (eg, letter, fax, e-mail) or by returning the goods, unless you have in the exercise of your self-employed professional or commercial activity traded (by orders Entrepreneurs). The period starts with the receipt of the goods and a detailed instruction in written form. In order to respect the time limit is sufficient to send the withdrawal or the merchandise. The withdrawal should be sent to:
Dudea Latex Shop (A.Helmreich); Alter Markt 13; 25335 Elmshorn, Germany
Consequences of cancellation
In the case of an effective revocation, the benefits received by each returned and any benefit (eg interest). Can you give us the performance received or not, or only partially in a deteriorated condition, you are obliged to pay compensation for the value. This does not apply if the deterioration of the goods to their examination, as you in a shop would have been possible due. In addition, you can Wertersatzpflicht avoided by using the goods as your property in use and anything that could affect their value. Parcels are things at our risk return. Not parcel things are from you.
You have the cost of the return shipment, if the delivered goods ordered.
The right is not for
* Goods, according to the customer specifications or to clearly tailored to personal needs or which by their nature are not returning for a suitable, or can spoil quickly or their expiration date would,
* Audio or video recordings or software, if the disk supplied by you has been broken,
* Newspapers, magazines and periodicals.
Warranty
The warranty is in accordance with statutory provisions. For information regarding any additional manufacturers' warranties, please refer to the product documentation.
You can email to info@dudea-latexshop.de.